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👋🏼
projects
Triple Session
2025
Dell Technologies
2024
Arbitralis
2023
Bunny Studio
2021
PicPay
2020
Enjoei
2019
stuff
contact
👋🏼
Brazilian based in Florianópolis 🏝️ with a growing interest in edtech, environmental, and cybersecurity.
I thrive in remote, early-stage SaaS—shaping products end-to-end, often blending design and product management on AI-powered products.
highlights
SaaS • B2B • EdTech • AI-powered
At Triple Session, an AI-driven edtech platform for sales coaching, I led the design of dashboards and AI-powered features.
I also ran weekly user research, turned insights into improvements, and redesigned the AI-generated “Moments” workflow from end-to-end.
Impact:
• Delivered discoverable coaching “Moments”
• Enabled easier curation and feedback loops
• Enhanced coaching at scale
🔐 View full case study
Lais masters every stage of the process: user research, journey mapping, usability testing, prototyping, and the UI itself. It's rare to find someone so fluent across all these fronts.
Hugo Dias
CTO @ Triple Session
SaaS • Internal Tool • AI-powered
I worked across multiple complex, AI-driven, data-heavy projects to improve Dell’s internal supply chain and logistics tools.
From discovery with 11+ user groups to journey maps, prototypes, and accessibility reviews, I translated complex requirements into usable, inclusive workflows.
Impact:
• Designed to reduce operational costs through unified workflows
• Aimed to improve efficiency across 11+ user groups
• Established scalable design patterns for logistics portal
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"Lais has a very keen eye for design, always aligned with the real needs of users. She is extremely organized, and this translates into well-structured processes—from the initial investigation of a problem to the final interface delivery. She masters every stage of the process: user research, journey mapping, usability testing, prototyping, and the UI itself. It's rare to find someone so fluent across all these fronts."
💬 Hugo Dias | CTO @ Triple Session
Lais led design in one of our most complex portfolios—logistics—navigating ambiguity and tough stakeholders with positivity while delivering top-notch work.
Ajay Chopra
Lead Designer @ Dell Technologies
SaaS • B2B • Legal Tech
At Arbitralis, a Brazilian digital arbitration platform, I shaped the product from the ground as a founding product designer.
I rebuilt a rigid, complex system into a scalable, accessible, and adaptable platform, leading end-to-end design, defining the product roadmap, and coordinating development.
Impact:
• Drove adoption with scalable workflows
• Increased accessibility by reducing legalese
• Positioned the platform as a modern solution
🔐 View full case study
She is extremely easy to work with, highly collaborative, and has a tangible impact on improving processes and the final quality of our products.
Henrique Freitas
Co-Founder of Arbitralis
Marketplace • B2B • B2C
At Bunny Studio, a global marketplace for creative services, I led design and product management to improve the conversion flow and expand service offerings.
I designed and launched features and services end-to-end, optimizing workflows, scaling offerings, and ensuring cohesive user experiences across the platform.
Impact:
• Increased average order value by 37% with the ‘Takes’ feature
• 53% increase in projects using this feature
• Better pay for freelancers, smoother ops flow
View full case study
She is positively critical; she'll challenge the status quo, ask insightful questions and bring new ideas to the table.
Vladimir Vivas
Product Leader @ Bunny Studio
Digital Wallet • B2C • Mobile • FinTech
At PicPay, a leading Brazilian fintech and digital wallet, I helped the cash-out team scale during a 4x surge in cash-outs amid the COVID-19 emergency aid rollout.
Impact:
• Improved cash-out flow in high-pressure scenarios
• Uncovered a critical user need for PIX integration
• Collaborated with 50+ designers to evolve the design system
View full case study
Lais has enviable self-motivation and proactivity. In a short time working on the team, she has already managed to bring good practices and suggestions that soon served as a model for other design teams.
Hideki Katsumoto
Product Design Manager @ PicPay
Marketplace • B2C • Share Economy
At Enjoei, a Brazilian marketplace for second-hand fashion, I had the chance to turn my personal redesign project into a real product improvement — the project that officially launched my UX career.
What started as a self-initiated case study became an opportunity to help new users discover a key feature — the Save for later button — through research, testing, and close collaboration with the team.
Impact:
• +160% user success rate
• Improved feature findability +25% clicks from new users
• Redesigned FAQ architecture based on user research
View full case study
Lais has all the qualities of a UX Researcher: investigative, curious, communicative, dedicated, and very result-focused.
Luis Vilela
Product Designer Leader @ Enjoei
Let’s connect.
Feel free to reach out for collaborations or just a friendly hello.
Crafted with care by Lais Lara Vacco using Ycode 🌿
Updated October 2025